All products come with a full two (2) year warranty from the date of purchase against material and workmanship flaws when used normally. 

The product will be repaired or replaced by OSAWA and delivered back to the buyer if the malfunction or failure was caused by a defect covered by this warranty.

The warranty is only valid for the original retail buyer and cannot be transferred.

With the exception of what is stated below, we warrant this product and all of its components.

to be free from defects or we agree to repair the water conditioner at no cost to the original end user purchaser.

This guarantee does not cover water conditioner damage brought on by mishandling, flooding, power surges, willful damage, claims resulting from loss, fire or heat tragedies, or any other severe acts of God.

No other electrical or water appliance or device is covered by this guarantee. The manufacturer shall in no event be liable for losses resulting from faulty user installation or for damages already incurred (any unauthorised repair made), whether direct or indirect.

if not acquired from a Chanel Partner recognised by the brand.

any modification or alteration to the water conditioner’s serial number or other identifying features. The determination of damage and whether this warranty’s provisions for repairs or replacements are applicable shall be final.

If Distributor/Dealer is unavailable, contact on: +91 98138-92451 or Visit our website at https://osawa.in/.